YOUR FAQS

Business Smiths offers flexible expertise, so you can get the support and information you need for your small business.

Find out how we can help with your most-asked questions or contact us.

I need some support with marketing and positioning my small business. Can you help?

We've helped a number of businesses achieve this - Click here to see success stories.

Do I need to do any advertising, and if so where and how?

Once we understand your business and who your customer is we can soon help you come up with some pretty innovative and cost effective ways to spread your message - Click here to see our success stories.

I need a lawyer - quickly! Do you cover emergencies?

We certainly do and suggest an hour on the phone with our legal Business Smith to assess the situation - the sooner you call 0845 459 5029, the sooner we can help you.

I want support putting together my business plan, will Business Smiths help with that alone?

We'd be delighted to help you put together a robust and considered business plan, as Business Link Approved Suppliers we are frequently asked to undertake such work. In fact, if you are based in the North we may be able to secure a grant to help pay for it - Click here to visit our Grants section.

I need to sack someone who has done some work for me, can Business Smiths advise me on the correct process?

This is a potentially costly thing to get wrong, so our HR Business Smith can guide you thought this complex process by phone. We'd suggest an hour's call to assess and hopefully resolve the situation. We often then help clients take preventative measures such as advising on employee contracts. The sooner you call 0845 459 5029, the sooner we can help you.

I need a website - where do I start?

Great question: Please don't spend a penny until you fully understand why you need a web site - Click here for some great advice in our startup section.

Can I get support on new business development?

Simon and Trevor have 15 years' experience in small business having owned, operated and sold several small businesses including a bedroom start-up that turned over £4 million in its fourth year. The sooner you call 0845 459 5029, the sooner we can help you.

I'm always having IT problems - can a Business Smith just come over and sort it out for me?

Depends where you are, but hey we'd love to help and do have a few IT experts in different regions and we also offer phone based support by the hour. The sooner you call 0845 459 5029, the sooner we can help you.

Am I heading in the right direction?

Sometimes it's just good to have an energetic review and set some new goals. An hour on the phone with a subject expert can get you to think about things in a whole new way. Click here to read about our experiences in our About Us section.

I just want support from time to time. How do you charge?

We offer 'pay as you go' support by the hour with no contract or obligation, simply call us as and when you need us - Click here to read more.

How do I know I can trust your Business Smiths?

Firstly, we pride ourselves on our reputation and we also have a robust recruitment procedure - Click here to read our Quality Assurance section.

I've already got quite a few good people that I work with - do I have to work with all the Business Smiths?

Absolutely not, we are happy to do as much or as little as you like - Click here to meet our Business Smiths.

What do your Business Smiths know about smaller businesses?

Simon and Trevor have 15 years' experience in small business having owned, operated and sold several small businesses including a bedroom start-up that turned over £4 million in its fourth year. The sooner you call 0845 459 5029, the sooner we can help you.

What if I'm not happy with the work you do?

Firstly, you'll be assigned Trevor or I (Simon) to have a FREE chat to understand your needs. We then usually suggest a low risk hour on the phone with the appropriate Business Smith to make sure you get along and both understand the issues. We then speak again to you at every stage to review and ensure you are happy - we hate unhappy customers and surprises.

Call 0845 459 5029 for a FREE informal chat.